1.1. All contrectual relationships exist between the customer and Comic Con Germany GmbH even if the contract is established by the third parties (eg. Eventbrite).
1.2 Tickets cannot not be refunded.
1.3 In case of cancellation or relocation of the event the event promoter will refund services booked through the event promoter. Further claims are excluded. In case of relocation of the event, the services have to be cancelled by the attendee within 4 weeks after the announcement of the relocation.
2.1. The organizer reserves the right to change the course of the event. Schedules that have been announced prior to the event are not binding. The event promoter can change the sequence of events at any time on short notice. No claims can arise because of such changes.
2.2. The event promoter does not guarantee the appearance of a certain guest star. Contracts with announced actors can be terminated by the actor at any time – it is not possible for the event promoter to influence such decisions. In case of absence of an announced guest star the event promoter will arrange a replacement if possible, however the event promoter is not obliged to do so.
2.3. Some events and lectures by guest stars will be held in German. The event promoter is not obliged to deliver translations in other languages.
2.4. The attendee agrees that he/she can be filmed and photographed during the event and that those recordings can be used in public television and in privately produced films and/or in print and online reports.
3.1. The instructions of security personnel have to be followed at any time. The security staff is authorized to perform bag checks during the event.
3.2. Bringing weapons, pyrotechnics or other dangerous objects to the event is prohibited. This also includes articles that are part of a costume. Parts of a costume suitable to hurt other people, have to be presented to the security personnel at the entrance.
3.3. Advertising of any kind at the event is permitted only with written permission from the organizer.
4.1. The event promoter is liable for damages caused by intent or gross negligence or for damages resulting from personal injury. In case of breach of fundamental contractual obligations (cardinal obligations) based solely on slight degree of negligence, the liability of the event promoter is limited to the compensation of the foreseeable, typical damage.
Except of the above mentioned matters the event promoter is not liable for damages that were caused by slight degree of negligence. If the liability of the event promoter following the above paragraphs is excluded or limited, this also applies to the liability of his persons employed by the debtor in the performance of his obligations.
4.2. The organizer does not reimburse lost vouchers.
5. Audiovisual recordings
5.1. Audiovisual recordings in terms of these general terms and conditions are audio and / or video recordings, made during the event which can be replayed and / or copied with suitable devices. Photos are not considered audiovisual recordings.
5.2.It is strictly prohibited to produce any audiovisual recordings in the main hall or lecture rooms of the event. Violators of this prohibition will be expelled from the convention. The event promoter reserves the right to assert indemnification claims.
5.3. The use of audiovisual recordings for industrial or commercial purposes is permitted only with prior written approval of the organizer.
The law of the Federal Republic of Germany shall apply exclusively. UN sales law shall not apply.